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Customer Case Study

Ebba's Garden

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Ebba's Garden

Challenge

Selma at Ebba's Garden wanted to spend more time with customers—and less time on administrative tasks. At the same time, she needed an easy way to take reservations.

Solution

Using Contrl’s booking shop, customers can book exciting events directly online. Selma schedules times and resources in advance, so the calendar always shows current availability. The point-of-sale system is used both in the store and at markets—where customers can pay with Swish or a card and receive their receipt immediately via text message. The back office handles everything from products to discounts and users. Gift cards can be sold online and redeemed at the register without any extra steps. Contrl has made it easier to focus on the customer experience—and let the garden take center stage.

Benefits

Before Contrl, Selma found the systems to be unnecessarily complicated. Today, everything happens in one place. Bookings go directly into the calendar, resources are automatically reserved, and payments are handled seamlessly. She can keep track of inventory, promotions, and customers without having to log in to multiple tools. The booking portal makes it easy for customers to choose a time and service, while saving Selma time every week. All data is saved and easy to track. For Ebba’s Garden, this means more time for gardening—and a system that grows with the business.

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